Q: Are you able to come and meet us to talk through our requirements?
A: Yes, no problem…we are happy to come and have a meeting to discuss your requirements!
Q: How many delegates can we have on a course?
A: We recommend 6 to 12 delegates for most of our courses as we find this to be the optimum range for groupwork and interaction. However, if you have a smaller or larger group in mind, please do get in touch as we are more than happy to discuss alternatives and come up with a customized solution.
Q: Can you provide attendance certificates?
A: Yes.
Q: I am interested in the Workplace Stress course ….
what do I need to do next?
A: Please give us your contact details and we will call you to discuss your exact requirements. Alternatively if you are sure this is the course you are interested in, please advise your location and also when you hope to run the course – then we can get back to you with our availability.
Q: Have you got experience of working with businesses in my sector?
A: Please go to our ‘case studies’ or ‘who we work with’ pages to see details of our client history. If you want more detailed information please contact us and we will, wherever possible, provide references from organisations we have worked with in similar sectors to your own.
Q: Do you offer bespoke services?
A: Yes. Please contact us to discuss your exact requirements.
Q: We are based in Wales, can you run in-house courses here?
A: Yes. We have consultants working throughout the UK, and we have also worked in Europe.
Q: To what level are your consultants qualified?
A: All of our consultants are professionally qualified in the areas in which they train including: organisational psychologists, former HR director, medical doctor and a business psychologist. Our key requirements are that the consultant is an experienced corporate trainer and has a personal interest and a passion for the subject they deliver courses in.
Q: I don’t have enough delegates to run an in-house course,
can you still help me?
A: Yes, please call us to discuss how we may be able to help, there are a few possibilities. For example we are able to offer Corporate Coaching which can be a very effective way to look at particular issues/concerns.
Q; I can’t find what I am looking for on your website
A: Please try the search facility at the top right of the webpage, if you still can’t find what you are looking for please contact us, we will be glad to help.
Q: Can I see the kind of emails you send before I sign up for your updates?
A: Yes, please click here to view back copies of our newsletter.
Q: Is there a dress code on your courses?
A: We find people learn best when they are comfortable and relaxed. Our trainers are happy for delegates to wear anything from casual jeans to a formal suit.
Q: How do you evaluate your courses?
A: We adopt a partnership approach to evaluation. We can help our clients with all aspects of evaluation. The first and easiest form of evaluation is in terms of post-course ‘reaction’. Data on ‘reaction’ can be gathered on the day. Many of our clients have their own evaluation forms or ask for our input to adapt their forms to the course we are presenting. Some clients don’t have their own evaluation forms. If so, we can provide an appropriate form. For many clients we present a large number of courses so evaluation data can be collated and analysed over the longer term.
Of course, it is also important to evaluate at a deeper level in terms of learning, behaviour change and results. We can help clients with advice and support for both qualitative and quantitative approaches to evaluation.
For example, we meet regularly with our key contacts to discuss all aspects of the course, and the impact of the course in terms of behaviour change and results. We can host focus groups with course participants several months after the course, and clients have used before-and-after questionnaires that we have helped them develop. We work closely with our clients to make sure we are constantly improving training and responding to changing needs and circumstances where appropriate.
Q: How do course materials get to us?
A: We normally courier course materials to arrive at the venue the day before the training is due to take place.
Q: Can I see some case studies of work you have already carried out?
A: Yes. Please click here to go to the case studies section of our website.